Privacy Policy
Transparency is at the core of our relationship with you. This comprehensive policy details how Naestinn protects your rights and manages your data globally.
1. About this Privacy Policy
Your privacy is of paramount importance to Naestinn Tech Pvt Ltd and our affiliates (collectively "Naestinn", "we", "us", or "our"). This Privacy Policy establishes the framework under which we handle your data with the utmost care and respect.
This document explicitly details our practices regarding the collection, use, processing, disclosure, sharing, and secure storage of Personal information. This covers interactions through our website (naestinn.com), our sales processes, marketing endeavors, and other engagement channels as further described in Section 3.
Our objective is to ensure you have a crystal-clear understanding of what data we collect, why we collect it, and how we safeguard it. We process your data in compliance with this policy and all applicable data protection laws relevant to your geographical location.
2. About Naestinn
Naestinn Pvt Ltd is a premier technology solutions provider headquartered in Noida, India, with a global operational footprint. Unless explicitly stated otherwise, Naestinn acts as the Data Controller for your Personal Information as described in this policy.
3. Personal Information We Collect
3.1. Information We Collect directly
"Personal Information" refers to any data that identifies or can be used to identify an individual. We collect this data from your direct interactions with us. This captures data when you:
- Register, submit forms, or create accounts on our Site.
- Download whitepapers, case studies, or other resources.
- Register for webinars, seminars, or conferences we organize.
- Engage with us via social media, email, or customer support channels.
- Participate in surveys or feedback sessions.
- Subscribe to our newsletters.
- Interact with our live chat systems (interactions may be recorded for quality).
3.2. Categories of Data Collected
- Identifiers: Name, email, postal address, phone number, IP address, online handles.
- Professional Data: Company name, job title, employment history (for recruitment).
- Commercial Info: Records of products/services purchased, transaction history.
- Internet Activity: Browsing history, search queries, interactions with our Site.
- Geolocation: General location data derived from IP addresses.
- Inferences: Preferences and characteristics derived from your interactions to personalize experience.
3.3. Automatic Collection & Third Parties
We automatically collect technical data regarding your device, browser, OS, domain names, and clickstream data using cookies and beacons. We may also receive data from partners, data brokers, social media platforms, and third-party authentication services (e.g., logging in via LinkedIn/Google) to supplement our records and enhance service delivery.
4. How We Use Your Information
We process your Personal Information for specific business and commercial purposes, including:
- Fulfilling the specific purpose for which data was provided.
- delivering requested products, information, or services.
- Responding to inquiries, support requests, and feedback.
- Processing transactions and managing client orders.
- Providing updates on software, events, and news.
- Customizing website content and advertising to your interests.
- Optimizing site functionality and user experience.
- Conducting testing, research, and analysis for service improvement.
- Ensuring the security and integrity of our systems.
- Complying with legal obligations and law enforcement requests.
If you wish to opt-out of marketing communications, you may contact us at info@naestinn.com at any time.
5. Legal Basis for Processing
We rely on the following lawful grounds to process your information:
- Consent: When you have explicitly agreed to the processing for a specific purpose.
- Contractual Performance: When processing is necessary to fulfill a contract with you.
- Legal Obligation: When we are required by law to process your data (e.g., for tax or regulatory compliance).
- Legitimate Interest: When processing is necessary for our legitimate business interests that do not override your rights.
7. Your Rights as a Data Subject
Depending on your jurisdiction, you have specific rights regarding your Personal Information:
- Right to Know & AccessRequest details on what data we collect, sources, purposes, and sharing practices.
- Right to Correction & DeletionRequest correction of inaccuracies or deletion of your data (subject to legal exceptions).
- Right to Opt-OutOpt-out of the sale or sharing of your Personal Information and targeted advertising.
- Right to Non-DiscriminationWe will not retaliate or discriminate against you for exercising your privacy rights.
- Limit Sensitive InfoRequest limitation on the use of sensitive personal data (e.g., biometrics, health, geolocation).
8. How to Exercise Your Rights
To submit a request, please contact us at info@naestinn.com or use our Contact Form.
We verify all requests to ensure the identity of the consumer matches our records. If you use an authorized agent, we require signed written authorization. We typically respond within 45 days, with a possible extension if necessary, in accordance with applicable laws.
10. Advertising & Third Parties
Our Site may feature ads or links to third-party sites. We are not responsible for the privacy practices of these external entities. Clicking a third-party link means your data is subject to their policies, not ours.
11. Data Retention & Deletion
We retain Personal Information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law (e.g., for tax, legal, or accounting purposes). safely deleted once no longer needed.
12. Security Measures
Naestinn employs robust technical, administrative, and physical security measures (including encryption and pseudonymization) to protect your data. While we strive for maximum security, no system is entirely impenetrable. We encourage you to use strong passwords and secure your own devices.
13. Data Breaches
In the event of a data breach, we will take immediate remedial action to mitigate impact and will notify affected individuals and relevant authorities in strict compliance with applicable laws.
14. Opt-out of Sale/Sharing
Naestinn does not sell your Personal Information for monetary value. We do share information with partners for business purposes. You have the right to opt-out of sharing or future sales by contacting info@naestinn.com or submitting a "Do Not Sell/Share My Personal Information" request via our contact form.
15. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect data from children under 13 (or applicable age). If we discover such collection without parental consent, we will delete the data immediately.
16. Data Storage Locations
Your data may be stored and processed on secure servers located in the United States, India, or other jurisdictions where our affiliates or service providers operate. By using our services, you consent to this global transfer of information.
17. Do Not Track (DNT)
Our Site does not currently respond to "Do Not Track" signals from browsers. Third-party analytics services may collect aggregate data about your online activities over time.
18. Updates to This Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. The latest version will always be posted here with an updated effective date.
19. Contact Us
For any questions, concerns, or requests regarding your data privacy, please contact:
Legal & Privacy Team
info@naestinn.comAppendices: Regional Privacy Rights
I. GDPR (European Union)
Residents of the EU have enhanced rights including restriction of processing, data portability, and the right to not be subject to automated decision-making. We process sensitive data only under Article 9 conditions and adhere to strict breach notification timelines (72 hours where feasible).
II. CPRA (California)
California residents granted rights to know, delete, correction, and opt-out of sale/sharing. Sensitive personal info (SSN, geolocation, etc.) is protected. You have the right to limit the use of sensitive personal information. We do not discriminate against you for exercising these rights.
III. VCDPA (Virginia)
Virginia residents have rights to access, correct, delete, and opt-out of targeted advertising/profiling. Appeals for denied requests can be submitted to our legal team. Sensitive data processing requires consent.
IV. Other US State Regulations
Naestinn complies with the evolving landscape of US state privacy laws, including:
- Colorado (CPA): Opt-out of profiling, data portability.
- Connecticut (CDPA): Targeted advertising opt-out.
- Utah (UCPA): Clear notice rights, non-discrimination.
- Texas (TDPSA): Digital data copy rights, non-discrimination.
- Oregon (OCPA) & Florida (FDBR): Specific sensitive data protections.
- Montana (MCDPA) & Delaware (DPDPA): Revocation of consent, deletion rights.
- Iowa (ICDPA), Nebraska (NDPA), Tennessee (TIPA), New Hampshire (NHA): Comprehensive consumer data rights.
V. Argentina (PDPA)
Residents have rights to access (intervals > 6 months free), update, and suppress data. The Agency of Access to Public Information controls Act 25,326 compliance.