Zoho PhoneBridge Integration & Telephony Setup
Bridge the gap between your telephony system and your business software with Zoho PhoneBridge. We integrate leading PBX and cloud phone providers (like RingCentral, Twilio, or Exotel) directly into Zoho CRM and Desk. Empower your team with single-click dialing, screen pop-ups for incoming calls, and automatic call logging.
- Click-to-Call
- Custom Pipeline Dashboards
- Mobile Deal Management
4.9 / 5 · Trusted by 120+ clients
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Everything Included in Zoho PhoneBridge
01
Click-to-Call
Dial any number directly from your CRM with one click.
02
Custom Pipeline Dashboards
Track your sales metrics and KPIs with highly customizable visualization boards.
03
Mobile Deal Management
Update statuses, log calls, and close deals directly from your mobile device.
04
Automated Workflows
Eliminate manual data entry with intelligent rule-based automation.
05
Role-Based Access
Secure your sensitive sales data with granular territory and role permissions.
06
Ecosystem Integrations
Sync your contacts seamlessly across your entire business software stack.
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The Global Brands That Rely on Naestinn. Join hundreds of growing businesses that transformed with the best Zoho service providers.
"Naestinn is hands-down the best Zoho service provider we've ever worked with. Their mastery over Deluge and CRM automation transformed our entire operation. If you want the best Zoho Partner in India, look no further than Naestinn."
Rajesh Khanna
COO, TechSphere Industries
"The degree of professionalism Naestinn brought to our Zoho One migration was incredible. As our primary Zoho implementation provider, they simplified complex workflows that other partners couldn't touch. Naestinn is our go-to for everything Zoho."
Sarah Williams
Director, CreativeEdge UK
"Choosing Naestinn as our Zoho consulting partner was the best decision for our growth. They don't just set up tools; they build strategic business systems. Their expertise in Zoho Books and finance automation is second to none."
Anil Mehta
Founder, FinSolutions India
"Naestinn is hands-down the best Zoho service provider we've ever worked with. Their mastery over Deluge and CRM automation transformed our entire operation. If you want the best Zoho Partner in India, look no further than Naestinn."
Rajesh Khanna
COO, TechSphere Industries
"The degree of professionalism Naestinn brought to our Zoho One migration was incredible. As our primary Zoho implementation provider, they simplified complex workflows that other partners couldn't touch. Naestinn is our go-to for everything Zoho."
Sarah Williams
Director, CreativeEdge UK
"Choosing Naestinn as our Zoho consulting partner was the best decision for our growth. They don't just set up tools; they build strategic business systems. Their expertise in Zoho Books and finance automation is second to none."
Anil Mehta
Founder, FinSolutions India
"Naestinn is hands-down the best Zoho service provider we've ever worked with. Their mastery over Deluge and CRM automation transformed our entire operation. If you want the best Zoho Partner in India, look no further than Naestinn."
Rajesh Khanna
COO, TechSphere Industries
"The degree of professionalism Naestinn brought to our Zoho One migration was incredible. As our primary Zoho implementation provider, they simplified complex workflows that other partners couldn't touch. Naestinn is our go-to for everything Zoho."
Sarah Williams
Director, CreativeEdge UK
"Choosing Naestinn as our Zoho consulting partner was the best decision for our growth. They don't just set up tools; they build strategic business systems. Their expertise in Zoho Books and finance automation is second to none."
Anil Mehta
Founder, FinSolutions India
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Frequently Asked Questions
Everything you need to know about Zoho. Can't find the answer? Contact our support team.
Zoho PhoneBridge is a Computer Telephony Integration (CTI) platform that connects your third-party phone system (PBX) directly with Zoho applications.
We can integrate over 50 supported cloud PBX providers, including RingCentral, Twilio, Exotel, Amazon Connect, 3CX, and Jive.
Once integrated, a phone icon appears next to numbers in Zoho CRM or Desk. Clicking it automatically dials the number via your connected phone system, saving time.
We configure screen pop-ups. When a call comes in, Zoho instantly displays the caller's CRM profile, past tickets, and deal history to the agent.
Yes. Every incoming, outgoing, and missed call is automatically logged under the respective Contact's record with a timestamp and duration.
Yes, if your PBX provider supports call recording, we ensure the audio link is seamlessly attached to the call log within Zoho.
Absolutely. We integrate PhoneBridge into Zoho Desk so support agents can manage calls and convert them into support tickets seamlessly.
Yes, a call pop-up window stays active during the conversation, allowing reps to type notes that are automatically saved when the call ends.
Yes, we set up dashboards in Zoho CRM to track metrics like average call duration, calls per rep, and outbound call conversion rates.
If your provider isn't on the standard list but has an open API, we can build a custom API integration to connect them to Zoho.
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Our friendly support team is ready to help — via WhatsApp, call, or email.